João Smith

João Smith

João Smith

Latam GM- Channel Partnerships | Endurance International Group

• IT Executive with +12 years of experience in Services Partners & Channels management, Strategic Alliances, Services Sales, Business Development in IT industry market leaders.
• Startup Mentor for Channels Program, Sales Strategy & Business Operations – ACE and Google Launchpad.
• Hands-on experience with the rise of the entire Cloud Computing concept in the Brazilian market.
• Built the first concept of partner program focused on cloud services in Brazil.
• Brought the New TLDs domain name extensions concept to Brazil.
• Built and managed the following areas: Channels & Partner Program, Strategic Partnerships, Services Sales, Customer Support and Marketing areas at companies of the Data Center & Cloud Computing segment – IaaS, PaaS, SaaS, focusing on Enterprise, Corporate & SMB market.

• CHANNELS: Led recruitment, training, development and engagement of Services Partners & Channels for achieving the sales plan – System Integrators, MSPs, Services Providers, OEM, Resellers & VARs, IT Partners, ISVs.

• MARKETING: Built and managed channels marketing area focused on Brand Awareness, Acquisition, Relationship and Retention, including different channels – SEM, SMM, SEO, Email Marketing, Affiliates, PR, CRM, Events, Benefits Club, Webinars & Resources. In addition, published several PRs and articles to promote the companies in the market.

• PRODUCTS: Delivered new products in the portfolio: Cloud Server, VPS KVM, GSuite, Managed Servers, Impress.ly, Weebly, SiteLock, WordPress Hosting, .BR domain extension.

• OPERATIONS: Managed operations with focus on efficiency and scalability – ability to improve and implement processes & innovation projects, communication skills, pro-active, creative, innovate and results-oriented.

• MANAGEMENT: Built and developed teams; Built budget & strategic planning; Managed PnL, KPIs, targets & sales pipeline; Reduced delinquent payments & controlled churn rates.